Other Support Services
Living with ITP can affect more than your physical health. It is completely normal to feel worried, overwhelmed, frustrated or unsure at times. Whether you are newly diagnosed, managing ongoing symptoms or supporting a child with ITP, emotional support can make a real difference.
Below you will find trusted services in Australia and New Zealand that offer counselling, crisis support and mental health guidance for young people and adults. You can reach out at any time.
New to ITP
Australian Support
Crisis and Immediate Support
Lifeline (All ages)
24 hour crisis support for anyone feeling overwhelmed or in distress.
Phone – 13 11 14
Web – lifeline.org.au
13YARN
A culturally safe crisis support line for Aboriginal and Torres Strait Islander peoples.
Phone – 13 92 76
Web – 13yarn.org.au
Suicide Call Back Service
24 hour counselling for people at risk of suicide, carers and those affected by suicide.
Phone 1300 659 467
suicidecallbackservice.org.au
Counselling and Emotional Support
Beyond Blue
Support for anxiety, depression and emotional wellbeing.
Phone – 1300 22 4636
Web – beyondblue.org.au
MensLine Australia
Counselling for men dealing with stress, relationships or emotional challenges. Phone – 1300 78 99 78
Web – mensline.org.au
SANE Australia
Support for people living with complex mental health conditions and their families. Web – sane.org
Support for Children, Teens and Young Adults
Kids Helpline (Ages 5 to 25)
Free, confidential counselling for children, teens and young adults.
Phone – 1800 55 1800
Web – kidshelpline.com.au
Headspace
Mental health support for young people, including online chat and in-person centres.
Web – headspace.org.au
Carer and Family Support
Carer Gateway
Support for carers, including counselling, coaching and respite information.
Phone – 1800 422 737
Web – carergateway.gov.au
Parentline
Counselling and support for parents and carers.
Web – parentline.org.au
New Zealand Support
Crisis and Immediate Support
1737 — Need to Talk?
Free, 24 hour mental health support for anyone who needs to talk.
Call or text 1737
Web – 1737.org.nz
Lifeline Aotearoa
Support for anyone feeling distressed or needing someone to talk to.
Phone – 0800 543 354
Web – lifeline.org.nz
Counselling and Emotional Support
Healthline
General health and mental health advice.
Phone – 0800 611 116
Depression Helpline
Support for people experiencing low mood or depression.
Phone – 0800 111 757
Web – depression.org.nz
Support for Children, Teens and Young Adults
Youthline
Support for young people through phone, text and webchat.
Phone – 0800 376 633
Free text 234
Web – youthline.co.nz
What’s Up (Ages 5 to 19)
Phone and webchat counselling for children and teens.
Phone – 0800 942 8787
Web – whatsup.co.nz
Carer and Family Support
Parent Helpline
Support for parents and caregivers.
Phone – 0800 568 856
Skylight Trust
Support for families experiencing grief, trauma or major life changes.
Web – skylight.org.nz
A Note for Parents and Carers
Supporting someone with ITP can be emotionally exhausting. It is okay to ask for help. Reaching out does not mean things are out of control. It simply means you are doing your best to look after yourself and your family.
If You Are in Immediate Danger
If you or someone you know is at risk of harm or requires urgent medical attention, please contact emergency services right away.
Australia: 000
New Zealand: 111